OVERVIEW

As a Master admin user, you archive a leaner once all checks have been done, an Archived Learner can be reactive as well 

 

PREPARATION

Once a learner is Archived you will need search for archived leaners to find them again 

 

USER RESTRICTIONS

Only a master admin archive a leaner 

 

DETAILS

 

 

 

 

 

 

 

 

 

 

 

  1. Login to Smart assessor as a master admin user and click on the Leaner tab on the Grey ribbon

2. Search for the learner using the search boxes and filters (for more support on this see the user guide for leaner tab or contact accountmangers@smartapprentices.com)




3. Once you have found said leaner click on their name



4. In the learner profile area scroll down to the bottom and click User Archived box, you can allow the learner to have Archived access as well by changing the drop-down box to YES once down press save