Smart Assessor has developed a new feature which provides the opportunity for Master Admin roles to create a new password for all Smart Assessor roles and learners.

This can be done in the Maintain Users area or on the Learner Profile page: There are now two options ❖ Email Password reset ❖ Create New password

USER RESTRICTIONS Master Admin- only.


1. Click the Admin tab from the grey navigation bar.

2. Click Admin, then select Maintain Users option.


1. To create a Learner password, select Learner tab from the grey navigation bar.

2. Search learner by forename or surname

3. Click on learner forename or surname, navigating to the learner’s profile page.

4. Click Create New Password, complete new password, confirm new password then Save password.