Smart Assessor provides the opportunity for Assessors to reset their Learner's password if required.
Ensure Learner's email address is correct. Notify Learners to also check in spam and junk folders if password reset doesn’t reach their mailbox.
Master Admin & Assessor-only.
1. Click onto the learner name, which will navigate to the Learner's Profile page.
2. Within the profile tab select reset password, which will automatically email the learner a link to reset the password.