OVERVIEW
Smart Assessor provides the opportunity whilst maintaining user accounts the ability to reset a user’s password.

PREPARATION
Make sure that the user has access to the email address on the account. The link will last for 72 hours.

USER RESTRICTIONS

Master admin- only for Smart Assessor Roles (refer to Roles and Responsibilities guidance held within the knowledgebase) All roles that have access to a Learner’s account has the ability, to reset the learner’s password.

DETAILS

1. Click  Admin tab on the grey navigation bar.

2. Click  Admin, select Maintain Users option.