Employer 1

• Employer - Getting Started Guide

Administrator 1

• Master Administrator - Getting Started Guide

Assessor 1

• Assessor - Getting Started Guide

Internal Quality Assurance (IQA) 1

• IQA - Getting Started Guide

Learner 1

• Learner - Getting Started Guide

Assessor Overview 17

• Assessor Homepage
• Assessor Dashboard & Forms/files
• Choosing Units
• Add a Timelog Entries
• Progress Map (Gap Analysis)

See all 17 articles

Learning Plan 11

• Booking a Session
• Booking a Group Session
• Book Repeat Sessions
• Add Activity to Session
• Add Action to a Learner

See all 11 articles

Evidence Library 12

• Uploading Evidence and Add Feedback
• Mapping Evidence to a Qualification
• Signing Off Criteria
• How to View Evidence
• How to Request a Resubmit of Evidence

See all 12 articles

Resource and Activity Library 5

• Adding Resources to the Resource Library
• Add Resource to a Session
• Create an Activity
• Adding Activity to Session
• Complete an Activity

Reports 2

• How to Create a Custom Report
• ASSESSOR REPORTS

Sessions Calendar 1

• Sessions Calendar User Guide

Learner Profile 7

• Viewing a Learner's Profile
• Viewing a Learner's Profile - Action
• Viewing a Learner's Profile - Contact Diary
• Viewing a Learner's Profile - Contracted Working Hours
• Viewing a Learner's Profile - Course

See all 7 articles

Timelog 2

• Add a Timelog Entry
• Timelog 20% Off the Job - Episodes

Smart Annotator 2

• Smart Annotator - Access and Features
• Smart Annotator - Supported Files Types

Blocks Sessions 3

• BLOCKS -MASTER ADMIN
• BOOKING BLOCKS- ASSESSOR
• CREATING BLOCKS- ASSESSOR

Smart room 7

• Audio settings
• Claim Host
• Chat Feature
• How mute in zoom room
• Sharing a screen

See all 7 articles

IQA Guides 7

• Applying Samples to a Sampling Plan
• Carrying Out Sampling and Editing Samples
• Using Searches & Filters inside the Sample Plan and Exporting Plans to Excel
• IQA Plan Management
• User Defined Lists- Assessment Processes

See all 7 articles

Master Admin 3

• Sample Plan Allocation
• Master Admin Sample Plan Access
• IQA Learner Allocation

Gateway Checklist Creation 1

• How to Create a Gateway Checklist

Assigning a Gateway Checklist 1

• How to Assign a Gateway Checklist

Completing a Gateway Checklist 1

• How to Complete a Gateway Checklist

Gateway Reporting 1

• Gateway Reporting

Learner Overview 13

• How to Download Resources
• How to View the Progress Map
• How to Change Your Password
• Learner - Using the Learner Homepage
• Learner - How to Give Feedback on a Session

See all 13 articles

Uploading Evidence 1

• Learner - How to Upload Evidence

Employer Overview 4

• Overview to the Employer Account
• EMPLOYER GUIDE - DASHBOARD
• EMPLOYER GUIDE - SIGNING DOCUMENTS
• EILP Employer Homepage

Administrator Overview 22

• How to Create an Employer
• Creating Users within Maintain Users
• ROLES, RESPONSIBILITIES / PERMISSIONS
• Creating an EQA Account
• Creating a New Password

See all 22 articles

Administrator Advanced Features 10

• Allowing IQAs/Assessors to Create New Learners
• How to Add Custom Fields
• Disabling Tabs in Learner Portfolio
• How to Set the Review Frequency
• How to Alter SMS Session Reminders Settings

See all 10 articles

Reports 2

• Creating a Custom Report
• Audit Trails

Qualifications 4

• Importing a Qualification
• How to Add a Course to a Learner
• How to Add a Secondary Assessor to an Aim
• How to set Maintain Assessment Criteria

Forms 8

• Create a New Form
• How to Edit an Existing Form
• Review From - Create New from Template or from New
• Enrolment Form - Create New or From Template
• CSV Manager - Enrolment Forms

See all 8 articles

Management Dashboard 25

• % Cancelled Sessions
• Assessor Case Load
• Assessor Skill Scan
• Average GLH Per Planner
• Average Learner Off the Job Training

See all 25 articles

Smart Integrator 1

• Smart Integrator - Data Transfer

Web API (Bridge Tool) 1

• Data Transfer from MIS > Smart Assessor using API Data Bridge Tool

SSRS Reporting 6

• Accessing Report Builder & Choosing Data Source
• Choosing Data Set to Report on
• Building your SSRS Report
• SSRS Report Permissions
• SSRS Report Subscriptions

See all 6 articles

Offline Laptop App 4

• How to Download Offline Laptop App
• Offline Laptop App - How to Upload Evidence
• Offline Laptop App - How to Complete Forms
• Offline Laptop App - How to Edit and View Sessions

Mobile App 8

• SA Mobile App - Learning Plan Screen (Android
• Assessor Offline App - Assessor Dashboard and Progress
• Offline App uploading Evidence
• Android App Overview Guide - Assessor
• Android App Overview Guide - Learner

See all 8 articles

SmartVLE User Guides 15

• How to reset a user's password.
• User Management
• Creating Bespoke Courses
• Creating questions for an assessment
• Creating Assessments

See all 15 articles

Participant Guides 3

• Using your Learning Profile
• SmartVLE Guide for Participants
• Forcing a Merge of your Accounts

Overview 2

• How to create and EQA Login and attach Learners
• Overview Guide

Ofsted 1

• Supporting Ofsted Inspection

Course Builder 4

• Course Builder - Create New Course
• Course Builder - Edit Existing Course
• Course Builder - How to Import A Qualifcation
• Course Builder - New Course Based on Exsiting Course

Site Configuration 16

• Custom Branding
• Employer Renewal Reminders
• Manage SMS Settings
• Pop-up Message Configuration
• Restrict Menu Access

See all 16 articles

Time log / Off the Job Training 4

• Excluding Courses at Course and Learner level from the Off the Job training calculation
• Contracted Work Hours & Yearly Holiday Entitlement
• Timelog 20% Off The Job (Episodes Enabled)
• Timelog 20% Off The Job (Episodes Disabled)

Reports 2019 2

• Create & Run A Custom Report
• Run Set Reports - Form Report

IQA Administration 3

• View IQA Sample Plan - Master Administrator
• Sample Plan Allocation - Master Administrator
• Sample Plan Access and Export

Curriculum Manager 7

• RUN A REPORT - CURRICULUM MANAGER
• SESSIONS TAB- CURRICULUM MANAGER
• DASHBOARD- CURRICULUM MANAGER
• DELIVERY PERFORMANCE REPORT
• LEARNER TAB - CURRICULUM MANAGER

See all 7 articles