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Smart Assessor Release Notes - 08/10/2020


Thank you for continuing to use our Smart Assessor system. We have made the following changes to our system, to help improve your usage and make using Smart Assessor easier for you.

Recently Completed:

Support Desk Opening Times:

The Support Desk will now operate Monday - Thursday from 7.30am - 5pm and Friday

7:30am - 4:30pm.

 EILP Custom Fields Ordering:

You can choose the order in which your EILP custom fields display in the learner EILPs.

To access this new feature please raise a Freshdesk ticket or contact your Account Manager and one of our Support agents will switch this new feature on for you.

Watch this Space:

• Smart Room recordings in Smart Assessor:

We are doing work over the next few weeks around booking Smart Room sessions, to

allow you to choose the option to auto record the meeting when joining and further work

to then store that recording directly in Smart Assessor.


If you require help related to these changes or notifications, please raise a ticket under the Support tab.

Alternatively, contact your Account Manager who will be able to assist.

Get in Touch

Smart Assessor is part of the Smart Apprentices suite of technologies. If you wish to find out more information about other products we have available, visit or contact 0845 46 4440.

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